Utility Billing
Utility Billing Contact Information and Helpful Forms
Telephone: (727) 942-5609
Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
After Hours Contact Answering Service: (727) 234-4944
412 North Ring Avenue
Email: utilitybilling@ctsfl.us
For questions or concerns regarding your billing statement, please contact our office. To sign up for Electronic Billing, click on the E-Bill Sign Up at right.
Utility payments are accepted by mail, in person and electronically, We also have an overnight drop box located next to the drive through window. To access On-Line Bill Pay click on the link at right.
All services are billed monthly and become delinquent 23 days after bill date. Additional charges may be assessed for late payment, disconnection and re-connection of service. A 10% late fee is assessed on unpaid balances not received by the due date printed on the bill.
To pay by mail, send the payment with your bill stub to:
City of Tarpon Springs, Attn: Collection Center, P.O. Box 5004, Tarpon Springs, FL 34688-5004
Deposits are required on all services. Interest will accrue monthly on deposits and is posted as a credit on the account on the September bill. Deposits are held on the account until the account is terminated and then is applied to the final bill.
Helpful Links:
Utility Bill E-Bill Sign Up
Utility Bill On-Line Bill Payment
Resident Guide – Utility Billing
Bank Draft Authorization Form
Utility Security Deposit Form
Stormwater Fee Billing Form
Roll-off Information and Application Form
How to Monitor Your Meter
Frequently Asked Questions
Adjustments to Utility Bills:
Utility Bill Adjustment Policy and Procedures
Adjustment Request – Water Leaks
Adjustment Request – Sod or Landscaping